2023 marks the return of ACRA’s Salary and Benefits Study, which looks at wages and benefits across the CRM industry. This survey is conducted every 4 years, and with the changes in the labor market over the past few years, the results from this study are more important than ever. While sponsored by ACRA, the 2023 study will be administered by an independent research firm, Vernon Research Group. This ensures that your data will remain confidential and allows ACRA to provide an unbiased look at the current state of salaries, wages, and benefits in the CRM industry.

Many of you may have received an invitation to participate in the survey yesterday. It is important that as many firms as possible, both members and non-members alike, participate to get a wide snapshot of the industry across the nation.

Every firm that completes the survey can choose to be entered into a drawing to win select prizes, including a free conference registration valued at $475 and several webinar registrations valued at $129 each. There are multiple chances to win!

The email invitation with the secure survey link comes from lkulow@vernonresearch.com. If you don’t see it in your inbox, be sure to check your junk folder, and contact the above email if you still don’t see it.

The more firms and organizations that complete the survey, the more accurately the final report will reflect the current state of the CRM industry. This year, we are going to report results by region of the country too. Thank you in advance for adding your valuable information to this study!