If you missed yesterday’s webinar on strengthening client relationships, it is now available on demand!
The interactions between a CRM business and its clients aren’t just one-time transactions; they are ongoing relationships that must be established, cultivated, and maintained. CRM firms and departments tend to place far more emphasis on client acquisition rather than client retention — but over the long run, this may be a business mistake! In this session, you will learn how to extend your clients lifetime with your business.
Watch the presentation now on ACRA Webinars on Demand.