2019 Annual Conference

ACRA’s 25th Annual Conference: Spokane, Washington (October 24–27, 2019)

Each year ACRA presents a dynamic and multifaceted convention to bring together CRM practitioners and those in related fields. Our annual meeting is a prime venue to exchange ideas and meet new colleagues. It is through member participation that our conference program can expand each year, bringing new ideas and evoking teamwork as we strive to make our industry stronger. Our 25th annual conference will be held at the Historic Davenport Hotel in Spokane, Washington, from October 24‒27, 2019. This year’s conference theme is: ACRA at 25 - Exploring Our Past to Build Our Future. Using our host city’s frontier history as our impetus, sessions and events during the conference will focus on looking into ACRA's past as we build the programs that our members need. This includes introspective sessions examining where the organization has come from and where we would like to go, as well as connections between ACRA firms and those who use the data we produce.

View the conference schedule here, and stay tuned to this page for additional updates as we get closer to the event.

UPDATE: The ACRA room block is now sold out. We have compiled a list of alternative hotels hereNOTE: If you did book with the ACRA room block at the Historic Davenport, you may see a Destination Amenity Fee on your reservation confirmation. This is a Marriott default for the hotel to be included on all confirmations and will be removed at check in as long as your reservation is part of the ACRA group block. 

Conference registration is open! Firms will receive a registration discount on firm registrations after the first one. For those needing a paper registration form, one can be downloaded here. Register today to reserve the lowest rates! In addition to the conference registration form, please feel free to download and disseminate our Save the Date flyer at CRM events to encourage new attendees at the conference.

If you have questions about conference planning or would like to get involved, please contact Conference Committee Chair Kerri Barile or Executive Director Amanda Stratton




ACRA Headquarters
2101 L Street NW, Suite 800
Washington, D.C. 20037

Local: 202-367-9094
FAX: 866-875-6492
Email: Headquarters


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