Regulatory Information

ACRA members interface with government at a number of levels, including departments or agencies that: regulate business for the benefit of employer and employee; create the federal regulations and guidelines under which the CRM industry operates; provide project opportunities to CRM companies; and maintain historical and documentary information for research purposes.

Here are quick links to regulations that guide the CRM industry:


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ACRA Headquarters
2101 L Street NW, Suite 800
Washington, D.C. 20037


Local: 202-367-9094
FAX: 866-875-6492
Email: Headquarters

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